M21-1 Manual / Part I, Subpart i, Chapter 2, Section C

System Updates for Power of Attorney (POA) Appointments

M21-1, Part I, Subpart i, Chapter 2, Section C

Overview

In This Section

This section contains the following:

Topic	Topic Name
1	Handling POA Appointments
2	Updating Electronic Systems for POA
3	POA Codes

1. Handling POA Appointments

Introduction

This topic contains information on handling representative appointment forms, including

when to process POA appointment forms
endorsing a POA appointment form as limited representation
acceptable versions of VA Form 21-22, Appointment of Veterans Service Organization as Claimant's Representative
reviewing a submitted VA Form 21-22 or VA Form 21-22a, Appointment of Individual as Claimant's Representative
what constitutes a complete VA Form 21-22 or VA Form 21-22a
action required to revoke or change POA
handling an
- outdated VA Form 21-22 or VA Form 21-22a, and
- incomplete VA Form 21-22 or VA Form 21-22a
acknowledging receipt of VA Form 21-22 or VA Form 21-22a
unclear declaration
handling appointment forms when there is no record of a claims folder, and
processing claims from a POA without appointment forms.

Change Date

January 22, 2026

I.i.2.C.1.a. When to Process POA Appointment Forms

Process representative appointment forms as soon as they are received from the claimant.

I.i.2.C.1.b. Endorsing a POA Appointment Form as Limited Representation

Limited representation by a power of attorney (POA) must be clearly noted in order to prevent a POA’s access to claims folder material that does not relate to the authorized scope of representation. This includes material that does not pertain to a non-Veteran claimant (such as an apportionee).

Add a permanent note in the Veterans Benefits Management System (VBMS) indicating the limited appointment of representation, and
edit the document’s subject line to read Limited, after the document has been uploaded to the electronic claims folder (eFolder).

References: For more information on
limited representation, see M21-1, Part I, Subpart i, 2.A.2.d
claims folder review by representatives of non-Veteran claimants, see M21-1, Part I, Subpart i, 2.B.2.i
claims folder review in cases of limited representation, see M21-1, Part I, Subpart i, 2.B.2.j
instances where it is unclear if there is limited representation, see M21-1, Part I, Subpart i, 2.C.1.j
inspection of records and disclosure of information to representatives, see 38 CFR 1.525(a)(2), and
changing the subject line of a document in an eFolder, see the VBMS Core User Guide.

I.i.2.C.1.c. Acceptable Versions of VA Form 21-22

The Department of Veterans Affairs (VA) can accept older versions of VA Form 21-22, Appointment of Veterans Service Organization as Claimant's Representative, until depletion of existing stock in accordance with M21-1, Part II, Subpart i, 2.B.4. Follow the guidance in M21-1, Part I, Subpart i, 2.C.1.g, for establishment of representation when an outdated version of the VA Form 21-22 is received. Important:
Do not establish or change a claimant’s representation, unless the form is complete as described in M21-1, Part I, Subpart i, 2.C.1.e.
Always accept older versions of forms submitted via the Stakeholder Enterprise Portal (SEP) and Veterans Online Application (VONAPP) Direct Connect (VDC). The form versions included in Veterans Benefits Administration (VBA) applications for electronic submission may significantly lag behind the release of new form versions.
References: For more information on
submission of VA Form 21-22 via SEP/VDC, see M21-1, Part II, Subpart iii, 4.B.1.c, and
processing an incomplete VA Form 21-22 or VA Form 21-22a, Appointment of Individual as Claimant's Representative, see M21-1, Part I, Subpart i, 2.C.1.h.

I.i.2.C.1.d. Reviewing a Submitted VA Form 21-22 or VA Form 21-22a

Take the following actions when reviewing a VA Form 21-22 or VA Form 21-22a:
check the form for compliance with the guidance in M21-1, Part I, Subpart i, 2.B.2.e regarding 38 U.S.C. 7332 and authorization for disclosure of protected records
check that the form is complete, as described in M21-1, Part I, Subpart i, 2.C.1.e
process each copy of the properly completed and current form, and
update electronic systems to reflect the appointment.
Note: A VA Form 21-22 received as part of an Integrated Disability Evaluation System (IDES) claim must have the word Veteran replaced with Service Member in Block 1. References: For more information on
receiving a VA Form 21-22 from an IDES participant, see M21-1, Part X, Subpart i, 6.E.4.a
receiving a VA Form 21-22a in attorney agent and fee processing, see M21-5, Chapter 8, Section A
sending the one-time notification for a VA Form 21-22 or VA Form 21-22a that lacks 38 U.S.C. 7332 election, see M21-1, Part I, Subpart i, 2.B.2.h, and
updating POA in electronic systems, see M21-1, Part I, Subpart i, 2.C.2.

I.i.2.C.1.e. What Constitutes a Complete VA Form 21-22 or VA Form 21-22a

Use the table below to determine whether the VA Form 21-22orVA Form 21-22ais complete.
Form Type Required Information
VA Form 21-22
enough information to identify the Veteran/claimant
the name of the service organization
signature, with a corresponding date of signature, of the
Veteran/claimant
Veteran/claimant’s guardian, or
in the case of an incompetent, minor, or otherwise incapacitated person without a guardian, the following in the order named:
spouse
parent
other relative or friend (if interests are not adverse), or
director of the hospital in which the Veteran/claimant is maintained, and
signature of the representative acting on behalf of the service organization with a corresponding date of signature.
Notes:
All forms received on or after April 22, 2013, require a Veterans service organization (VSO) signature unless otherwise noted in this block.
The term guardian includes a VA-appointed fiduciary.
Exceptions:
Regional offices (ROs) are required to accept aVA Form 21-22with or without the VSO's signature if received between June 19, 2012 (the date the first revision of the form containing a VSO signature block was released to the public), and April 21, 2013 (the date the first revision of the form containing the VSO signature block was made available in SEP/VDC).
Due to a technical issue, VA Forms 21-22 submitted through SEP/VDC between March 22, 2015, and May 3, 2015, do not show an electronic signature from the Veteran. The forms without an electronic signature from this period remain valid for VA purposes.
Reference: For more information on requirements for establishment of POA through VDC/SEP, see M21-1, Part II, Subpart iii, 4.B.1.c.
VA Form 21-22a
enough information to identify the Veteran/claimant
the name of the individual appointed as the Veteran/claimant’s representative
identification of the type of representation
attorney
agent
individual providing representation under 38 CFR 14.630 (claimant and representative signatures and the address of the representative must be provided), or
service organization representative
signature, with a corresponding date of signature, of the
Veteran/claimant
Veteran/claimant’s guardian, or
in the case of an incompetent, minor, or otherwise incapacitated person without a guardian, the following in the order named
spouse
parent
other relative or friend (if interests are not adverse), or
director of the hospital in which the Veteran/claimant is maintained
signature of the individual providing representation on a one time basis, representative of an accredited VSO, agent, or attorney with a corresponding date of signature, and
when consenting to giving access to the claimant’s information within VA’s information technology (IT) systems, completion of Block 19A, as described in M21-1, Part I, Subpart i, 2.A.4.e.
Notes: The term guardian includes a VA-appointed fiduciary.References: For more information on
representation by an individual to prepare, present, and prosecute one claim, see 38 CFR 14.630
requirements regarding who can sign on behalf of an individual deemed incompetent, minor, or otherwise incapacitated person without a guardian, see 38 CFR 14.631(a)(1)(iii)
the definition of a guardian, see M21-1, Part X, Subpart ii, 6.C.1.a, and
IT access and other disclosures, see M21-1, Part I, Subpart i, 2.A.4.e.
Important: Completion of Blocks 16A and 16B of VA Form 21-22 is optional. If completed, there is no need to verify that the specific representative listed in Block 16A is accredited. This form documents the appointment of the entire service organization listed in Block 15 and does not limit action to a specific representative within the organization. References: For more information on
signatures by an official representative of the VSO indicating acceptance of the claimant's appointment, see 38 CFR 14.631, and
representation of beneficiaries in the fiduciary program, see 38 CFR 13.40.

I.i.2.C.1.f. Action Required to Revoke or Change POA

Take the following actions when a request to revoke POA is received or a new POA is appointed:

update all systems as described in M21-1, Part I, Subpart i, 2.C.2.a, and
notify the revoked representative.

The electronic copy of VA Form 21-22 or VA Form 21-22a must be edited to show that the POA status has been revoked. Follow the steps in the table below to properly annotate and identify the revoked form in the eFolder.

Step

Action

Open the electronic copy of the form.

Print the document, selecting Adobe PDF as the printer.

Open the document in Adobe Acrobat Pro.

Click the ADD TEXT function and click inside the box where the revocation reason and date is entered.

Type in the reason for revocation and the date it is being processed.

Save the document on your desktop.

Print a copy of the annotated form and send to the former representative.

Upload the annotated document to the eFolder with the following attributes:

In the document field …	Enter …
SUBJECT	Revoked.
CATEGORY – TYPE	the same type as the electronic form being revoked.
SOURCE	Veteran.
DATE OF RECEIPT	the same receipt date as the electronic form being revoked.
9	Add a note indicating which POA was revoked.

Notes:

Only the most recent POA must be notified when the representation has been revoked. Do not take action to notify prior POAs that were not previously informed of the revocation.
Notice of revocation is not required when representation ends due to the death of the beneficiary, however, the POA must be removed from the record. If the beneficiary is
- the Veteran (payee code 00), processing the first notice of death (FNOD) is sufficient, as the FNOD command terminates the POA of record, or
- a non-payee code 00 beneficiary, the POA must be manually removed from the record using VBMS after processing the notice of death.

References: For more information on

updating POA in electronic systems, see M21-1, Part I, Subpart i, 2.C.2
revoked or terminated representation, see M21-1, Part I, Subpart i, 2.A.6
uploading eFolder documents or changing the subject line of a document in an eFolder, see the VBMS Core User Guide, and
Veteran FNOD processing, see M21-1, Part XI, Subpart i, 1.A.

I.i.2.C.1.g. Handling an Outdated VA Form 21-22 or VA Form 21-22a

Send a development letter requesting completion of the current version of the VA Form 21-22 or VA Form 21-22a, when a claimant submits an outdated version of the form. With the letter

provide the current version of the form for completion, and
return the outdated form.

Important: If the outdated form was received in the Centralized Mail (CM) portal, print a copy of the form, create the development letter, and associate a copy of the development letter and the mail with the eFolder. Reference: For more information on handling outdated forms, see M21-1, Part II, Subpart i, 2.B.4.

I.i.2.C.1.h. Handling an Incomplete VA Form 21-22 or VA Form 21-22a

Use the procedure below if VA Form 21-22 or VA Form 21-22a is incomplete.

If the VSO is ...	Then ...
located in the same building as the RO	forward the form to the VSO for completion, and check all necessary incomplete items on the form.
not located in the same building as the RO, and there is an end product (EP) pending	return the incomplete form to the claimant with a letter listing all necessary items on the for completion.
not located in the same building as the RO, and there is no EP pending	establish an EP 400 Correspondence return the incomplete form to the claimant with a letter listing all necessary items for completion, and clear the EP 400.

Important: If the incomplete form was received in the CM portal, print a copy of the form, take the appropriate action identified in the table above, then associate the mail with the eFolder. Note: The VBMS development action Form incomplete can be found under the category GENERAL. Reference: For more information on VBMS development actions, see the VBMS Core User Guide.

I.i.2.C.1.i. Acknowledging Receipt of VA Form 21-22 or VA Form 21-22a

The current versions of VA Form 21-22 or VA Form 21-22a no longer have multiple copies to be acknowledged and sent to the POA or representative. Upload the form from the CM portal to the eFolder. No further action to acknowledge receipt of the form is required. Notes:

The documents uploaded from the CM portal are shown in VBMS.
The service organization is able to view the eFolder claims for Veterans or claimants they represent.
Veteran Readiness and Employment Service, Education, Insurance, and Loan Guaranty have access to VBMS.

I.i.2.C.1.j. Unclear Declaration

If a private attorney’s declaration of representation is unclear whether it is limited to a certain claim/appeal or unlimited, write to the attorney and ask for clarification.

I.i.2.C.1.k. Handling Appointment Forms When There Is No Record of a Claims Folder

Use the table below to handle the receipt of VA Form 21-22 or VA Form 21-22a when there is no record of a claims folder or a pending claim.

If …	Then update the POA and…
the form indicates a claim for benefits administered by another business line	send the form to the appropriate business line as indicated in M21-1, Part II, Subpart i, 2.D.
there is no indication of a claim for benefits being submitted with the form	associate the form with the eFolder after the Veteran is established in the corporate record.

I.i.2.C.1.l. Processing Claims From a POA Without Appointment Forms

For a POA to be authorized to submit claims on behalf of a claimant, there must be an appointment form executed at the time of claim submission. A claim filed by an accredited representative of a VSO, agent, non-licensed individual, or attorney prior to the completion of the necessary VA Form 21-22 or VA Form 21-22a is invalid and has no legal effect. Use the table below to determine how to process claim submissions from a POA when the required appointment form is not of record.

If ...	Then ...
the submitted claim form contains the claimant’s signature	accept the submission as a valid claim.
the submitted claim form does not contain the claimant’s signature	process the submission as a request for application under M21-1, Part II, Subpart iii, 2.G.
the submitted claim form does not contain the claimant’s signature, and the RO subsequently receives an appointment form dated on or before the submission of the claim in question	accept the submission as a valid claim, if the POA has authority to submit it.

Reference: For more information on POA authority to submit claims, see M21-1, Part I, Subpart i, 2.A.4.b.

2. Updating Electronic Systems for POA

Introduction

This topic contains information on updating electronic systems for POA, including

required system updates for changes in POA appointments
updating the POA and POA permissions in VBMS
handling preexisting representative relationships, and
actions to take when the POA code cannot be found.

Change Date

March 4, 2019

I.i.2.C.2.a. Required System Updates for Changes in POA Appointments

The following system updates are required when a claimant appoints a new representative or revokes a current representative:

VBMS, and
Veterans Appeals Control and Locator System (VACOLS) (if there is an active legacy appeal pending at the RO).

References: For more information on
updating the POA in VACOLS, see the VACOLS User Guide
updating the POA and POA permissions in VBMS, see M21-1, Part I, Subpart i, 2.C.2.b, and
using flashes in attorney fee cases, see M21-5, Chapter 8, Section A.2.e.

I.i.2.C.2.b. Updating the POA and POA Permissions in VBMS

Use VBMS to reflect the appointment of a POA, as well as the POA’s permission to change a claimant’s address and/or access to a Veteran’s eFolder. Navigate to the Veteran’s profile and access the POA screen from the VETERAN drop-down menu. Click the EDIT GENERAL POA button and make the appropriate selections. Important:
Private attorneys accredited by VA and assigned a POA code will be listed under the VSO option, not Private.
Do not allow POA access to the Veteran’s eFolder if the claimant has not provided specific authorization to release all records protected by 38 U.S.C. 7332 (including cases where the claimant has provided a limited authorization).
Exception: When the POA is appointed to assist the claimant on a specific claim (limited representation), open the specific EP from the CLAIMS drop-down menu and click EDIT CLAIM DETAILS. Select the POA code and update the POA’s authority to change the claimant’s address and/or access the Veteran’s claim folder (as appropriate). References: For more information on
editing POA information in VBMS, see the VBMS Core User Guide
identifying if the POA should have permission to
change the claimant’s address, see M21-1, Part II, Subpart iii, 3.B.1, and
access the eFolder, see M21-1, Part I, Subpart i, 2.B.2
limited representation by a POA, see
M21-1, Part I, Subpart i, 2.A.2.d
M21-1, Part I, Subpart i, 2.C.1.b, and
M21-1, Part I, Subpart i, 2.C.2.c, and
accessing EP and claim details in VBMS, see the VBMS Core User Guide.

I.i.2.C.2.c. Handling Preexisting Representative Relationships

When a claimant files a limited declaration of representation with respect to a particular claim or claims, continue any preexisting representative relationship with a VSO, agent, or other licensed attorney with respect to all other claims unless specifically revoked by the claimant. Note: Update the EP in VBMS to reflect the limited representation by adding the limited representative’s POA code to the EP(s) for the particular claim(s) covered by the declaration of representation, as indicated in M21-1, Part I, Subpart i, 2.C.2.b.

I.i.2.C.2.d. Actions to Take When the POA Code Cannot Be Found

Locate the POA using the Office of General Counsel (OGC) Accreditation Search.

If the POA was ...	Then ...
found	use POA code 099 add a VBMS note explaining the situation and actions taken, and follow the procedure in M21-1, Part I, Subpart i, 2.C.3 to have the POA added to the corporate database.
not found	add a VBMS note explaining why the POA could not be updated, and forward the information to the Agent and Attorney Fee Coordinator (AAFC) for follow-up with the POA. No further action is required.

Reference: For more information on the AAFC’s responsibilities in handling non-accredited POA submissions, see M21-5, Chapter 8, Section A.

3. POA Codes

Introduction

This topic contains information on the POA codes, including

general information on POA codes
adding POA codes to the corporate database
updating an incorrect private attorney/agent address in the corporate database
National organization POA codes listed
- alphabetically, and
- numerically, and
State organization POA codes listed
- alphabetically, and
- numerically.

Change Date

March 20, 2025

I.i.2.C.3.a. General Information on POA Codes

Accredited POAs are assigned an alphanumerical code after validation by OGC. These POA codes are displayed in the

corporate record as either alphanumeric codes or by the name of the organization, and
Beneficiary Identification and Records Locator Subsystem using the alphanumeric codes prefixed by a zero.

Most state VSO codes are based on the last two digits of the RO number. Only one number is used when there is more than one RO to a state. States not listed have no recognized VSO. Important: Private attorneys or agents submitting requests to represent a VA claimant must be verified as accredited by OGC, per 38 CFR 14.629 . Reference: For a list of accredited VSOs, attorneys, and agents, see the OGC Accreditation Search.

I.i.2.C.3.b. Adding POA Codes to the Corporate Database

Data Architecture is responsible for adding new POA codes to the corporate database. This occurs when a POA is not located in corporate but is found in the OGC Accreditation Search. Follow the procedures in the table below to have the POA added to the corporate database.

Stage	Description
1	Report an issue in the YourIT Service Portal and include the POA code name of agent, attorney, or representative role, such as claims agent an attorney, or VSO representative POA’s contact information (address, phone, fax, and e-mail), and a request to route the ticket to the VBA CORP DA team for processing.
2	Update the claimant’s profile to include POA code 099 as a placeholder until the corporate database is updated. *Note*: YourIT will open a trouble ticket to track the issue. When the POA code has been added to the corporate database, YourIT will notify the employee who submitted the request and close the ticket.
3	Upon receiving the notification of a newly established POA code, the AAFC will contact the individual attorney or agent to identify any other Veterans or claimants represented verify the validity of the other client's VA Form 21-22a, and update all records as necessary. *Note*: Historically, these individuals may have been assigned a 099 (no exclusive contact) or 066 (exclusive contact) code and will not automatically be displayed for the specific attorney in Share, VBMS, or SEP.

I.i.2.C.3.c. Updating an Incorrect Private Attorney/Agent Address in the Corporate Database

Claims processors that identify a discrepancy between the private attorney/agent mailing address applied by a VA system (VBMS or otherwise) and the representative’s mailing address found on the OGC Accreditation Search must report the discrepancy to Compensation Service. When identified, the claims processor must

e-mail the VAVBAWAS/CO/AFC corporate mailbox to report the discrepancy, and

override the system-generated mailing address and use the address identified on the OGC Accreditation Search.

Important: Overriding the system-generated mailing address will only affect the current letter being generated. The override process will need to be completed on each letter being sent to the representative until the corporate database is updated to reflect the address listed in the OGC Accreditation Search. Reference: For more information on adding/editing a representative's address in VBMS Core, see M21-1, Part I, Subpart i, 2.B.1.g.

I.i.2.C.3.d. National Organization POA Codes Listed Alphabetically

The table below lists the POA codes for National VSOs alphabetically.

National Organization Name	POA Code
African American PTSD Association	091
American Legion	074
American Red Cross	075
American Veterans/AMVETS	077
Armed Forces Services Corporation	078
Army and Navy Union, USA	079
Blinded Veterans Association	080
Catholic War Veterans of the U.S.A.	081
Dale K. Graham Veterans Foundation	HW0
Disabled American Veterans	083
Fleet Reserve Association	085
Gila River Indian Community Vet and Family Services Office	JVC
Gold Star Wives of America, Inc.	012
Green Beret Foundation	HTC
Italian American War Veterans of the United States, Inc.	095
Jewish War Veterans of the United States	086
Legion of Valor of the United States of America, Inc.	087
Marine Corps League	088
Military Officers Association of America	A21
National Association for Black Veterans, Inc.	084
National Association of County Veterans Service Officers	064
National Law School Veterans Clinic Consortium	FYT
National Montford Point Marine Association, Inc.	JLW
National Veterans Legal Services Program	082
National Veterans Organization of America	094
Navajo Nation Veterans Administration	IP4
Navy Mutual Aid Association	093
Paralyzed Veterans of America, Inc.	071
Polish Legion of American Veterans, U.S.A.	003
Swords to Plowshares, Veterans Rights Organization, Inc.	043
The Retired Enlisted Association	007
United Spanish War Veterans of the United States	096
United Spinal Association, Inc.	090
Veterans of Foreign Wars	097
Veterans of the Vietnam War, Inc. & The Veterans Coalition	4R4
Veterans of World War I of the U.S.A., Inc.	098
Veterans’ Voice of America	J3C
Vietnam Veterans of America	070
The Wounded Warrior Project	00V

I.i.2.C.3.e. National Organization POA Codes Listed Numerically

The table below lists the POA codes for National organizations numerically.

POA Code	National Organization Name
A21	Military Officers Association of America
FYT	National Law School Veterans Clinic Consortium
HTC	Green Beret Foundation
HW0	Dale K. Graham Veterans Foundation
IP4	Navajo Nation Veterans Administration
J3C	Veterans’ Voice of America
JLW	National Montford Point Marine Association, Inc.
JVC	Gila River Indian Community Vet and Family Services Office
00V	The Wounded Warrior Project
003	Polish Legion of American Veterans, U.S.A
007	The Retired Enlisted Association
012	Gold Star Wives of America, Inc.
043	Swords to Plowshares, Veterans Rights Organization, Inc.
064	National Association of County Veterans Service Officers
070	Vietnam Veterans of America
071	Paralyzed Veterans of America, Inc.
074	American Legion
075	American Red Cross
077	American Veterans/AMVETS
078	Armed Forces Services Corporation
079	Army and Navy Union, USA
080	Blinded Veterans Association
081	Catholic War Veterans of the U.S.A.
082	National Veterans Legal Services Program
083	Disabled American Veterans
084	National Association for Black Veterans, Inc.
085	Fleet Reserve Association
086	Jewish War Veterans of the United States
087	Legion of Valor of the United States of America, Inc.
088	Marine Corps League
090	United Spinal Association, Inc.
091	African American PTSD Association
093	Navy Mutual Aid Association
094	National Veterans Organization of America
095	Italian American War Veterans of the United States, Inc.
096	United Spanish War Veterans of the United States
097	Veterans of Foreign Wars
098	Veterans of World War I of the U.S.A., Inc.
4R4	Veterans of the Vietnam War, Inc. & The Veterans Coalition

I.i.2.C.3.f. State Organization POA Codes Listed Alphabetically

The table below lists the POA codes for State organizations alphabetically by State.

State	State Organization Name	POA Code
Alabama	Department of Veterans Affairs	022
American Samoa	Veterans Affairs Office	067
Arizona	Department of Veterans’ Services	045
Arkansas	Department of Veterans Affairs	050
California	Department of Veterans Affairs	044
Colorado	Division of Veterans Affairs	039
Connecticut	Department of Veterans' Affairs	008
Delaware	Commission of Veterans Affairs	060
Florida	Department of Veterans Affairs	017
Georgia	Department of Veterans Service	016
Guam	Office of Veterans Affairs	056
Hawaii	Office of Veterans Services	059
Idaho	Division of Veterans Services	047
Illinois	Department of Veterans Affairs	028
Indiana	Department of Veterans Affairs	E5L
Iowa	Department of Veterans Affairs	033
Kansas	Commission on Veterans Affairs	052
Kentucky	Center for Veterans Affairs	027
Louisiana	Department of Veterans Affairs	021
Maine	Veterans' Services	002
Maryland	Department of Veterans Affairs	013
Massachusetts	Executive Office of Veterans Services	4R3
Michigan	Veterans Affairs Agency	8FE
Minnesota	Department of Veterans Affairs	035
Mississippi	Veterans Affairs Board	023
Missouri	Veterans Commission	031
Montana	Veterans Affairs Division	036
Nebraska	Department of Veterans Affairs	034
Nevada	Department of Veterans Services	054
New Hampshire	Division of Veteran Services	073
New Jersey	Department of Military and Veterans' Affairs	009
New Mexico	Veterans' Service Commission	040
New York	Division of Veterans' Affairs	006
Northern Mariana Islands	Veterans Affairs Office	053
North Carolina	Department of Military & Veterans Affairs	018
North Dakota	Department of Veterans Affairs	037
Ohio	Department of Veterans Services	025
Oklahoma	Department of Veterans Affairs	051
Oregon	Department of Veterans Affairs	048
Pennsylvania	Department of Military and Veterans Affairs	010
Puerto Rico	Public Advocate for Veterans Affairs	055
Rhode Island	Division of Veterans Affairs	004
South Carolina	Division of Veterans Affairs	019
South Dakota	Department of Veterans Affairs	038
Tennessee	Department of Veterans Services	020
Texas	Veterans Commission	049
Utah	Office of Veterans Affairs	041
Vermont	Veterans Affairs Section, Military Department	005
Virgin Islands	Office of Veterans Affairs	302
Virginia	Department of Veterans Services	014
Washington	Department of Veterans Affairs	046
West Virginia	Department of Veterans Assistance	015
Wisconsin	Department of Veterans Affairs	030
Wyoming	Veterans Commission	869

I.i.2.C.3.g. State Organization POA Codes Listed Numerically

The table below lists the POA codes for State organizations numerically.

POA Code	State	State Organization Name
E5L	Indiana	Department of Veterans Affairs
002	Maine	Veterans' Services
004	Rhode Island	Division of Veterans Affairs
005	Vermont	Veterans Affairs Section, Military Department
006	New York	Division of Veterans' Affairs
008	Connecticut	Department of Veterans' Affairs
009	New Jersey	Department of Military and Veterans' Affairs
010	Pennsylvania	Department of Military and Veterans Affairs
013	Maryland	Department of Veterans Affairs
014	Virginia	Department of Veterans Services
015	West Virginia	Department of Veterans Assistance
016	Georgia	Department of Veterans Service
017	Florida	Department of Veterans Affairs
018	North Carolina	Department of Military & Veterans Affairs
019	South Carolina	Division of Veterans Affairs
020	Tennessee	Department of Veterans Services
021	Louisiana	Department of Veterans Affairs
022	Alabama	Department of Veterans Affairs
023	Mississippi	Veterans Affairs Board
025	Ohio	Department of Veterans Services
027	Kentucky	Center for Veterans Affairs
028	Illinois	Department of Veterans Affairs
030	Wisconsin	Department of Veterans Affairs
031	Missouri	Veterans Commission
032	Virgin Islands	Office of Veterans Affairs
033	Iowa	Department of Veterans Affairs
034	Nebraska	Department of Veterans Affairs
035	Minnesota	Department of Veterans Affairs
036	Montana	Veterans Affairs Division
037	North Dakota	Department of Veterans Affairs
038	South Dakota	Department of Veterans Affairs
039	Colorado	Division of Veterans Affairs
040	New Mexico	Veterans' Service Commission
041	Utah	Office of Veterans Affairs
044	California	Department of Veterans Affairs
045	Arizona	Department of Veterans’ Services
046	Washington	Department of Veterans Affairs
047	Idaho	Division of Veterans Services
048	Oregon	Department of Veterans Affairs
049	Texas	Veterans Commission
050	Arkansas	Department of Veterans Affairs
051	Oklahoma	Department of Veterans Affairs
052	Kansas	Commission on Veterans Affairs
053	Northern Mariana Islands	Veterans Affairs Office
054	Nevada	Department of Veterans Services
055	Puerto Rico	Public Advocate for Veterans Affairs
056	Guam	Office of Veterans Affairs
059	Hawaii	Office of Veterans Services
060	Delaware	Commission of Veterans Affairs
067	American Samoa	Veterans Affairs Office
073	New Hampshire	Division of Veteran Services
4R3	Massachusetts	Executive Office of Veterans Services
869	Wyoming	Veterans Commission
8FE	Michigan	Veterans Affairs Agency

Source: VA M21-1 Adjudication Procedures Manual, M21-1, Part I, Subpart i, Chapter 2, Section C (U.S. government work, reproduced for reference). Browse all sections →