M21-1 Manual / Part V, Subpart iv, Chapter 1, Section A
Completing the Rating Decision Narrative
M21-1, Part V, Subpart iv, Chapter 1, Section A
Overview
In This Section | This section contains the following topics:
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1. Basic Information on Rating Decisions
Introduction | This topic contains basic information on rating decisions, including
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Change Date | May 10, 2016 |
V.iv.1.A.1.a. Definition: Decision | A decision means a formal determination on all questions of fact and law affecting the provision of Department of Veterans Affairs (VA) benefits to a claimant.References: For more information on statutory decision requirements see |
V.iv.1.A.1.b. Definition: Rating Decision | A rating decision is a record purposes document detailing the formal determination made by the regional office (RO) rating activity regarding one or more issues of benefit entitlement. The rating decision states the decisions made and provides an explanation supporting each decision.References:For more information on
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V.iv.1.A.1.c. Components of the Rating Decision | The rating decision is composed of a Narrative explanation of the determination on benefit entitlement and a Codesheet containing information about the claimant, the current decision, past decisions, and the current state of entitlement to compensation and/or pension benefits.References: For more information on the
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V.iv.1.A.1.d. Rating Decision Sections | The table below provides information about the sections of a rating decision.
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V.iv.1.A.1.e. Rating Decision Automation Using VBMS-R | Rating decisions are prepared using VBMS-R, which
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V.iv.1.A.1.f. Uniformity of Rating Decision Documents | To the maximum extent possible, rating decisions should be formatted to exclude physical mailing or RO-specific address information.VBMS-R’s user configuration settings require mandatory entries in the REGIONAL OFFICE NAME and ADDRESS LINE 1 fields, which should be populated with the standardized values Veterans Benefits Administration and Regional Office, respectively, to promote uniformity.Example: |
2. Introduction
Introduction | This topic contains information on the Introduction section of the rating decision, including
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Change Date | January 20, 2015 |
V.iv.1.A.2.a. Purpose of the Introduction Section | The purpose of the Introduction section is to
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V.iv.1.A.2.b. Generating the Introduction Section | The Introduction section may be generated using the narrative assistance function in VBMS-R or may be composed manually. Use the guidelines listed below when manually composing the Introduction.
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3. Decision
Introduction | This topic contains information about the Decision section of the rating decision, including
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Change Date | August 25, 2025 |
V.iv.1.A.3.a. Purpose of the Decision Section | The Decision section lists the specific outcome for each issue addressed, such as the award or denial of
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V.iv.1.A.3.b. Organizing the Decision Section | If there is more than one decision made, each decision will have a number corresponding with the numbered issues.Organize the Decision section in a logical manner, ensuring to accomplish the following:
Examples: List the award of SC for
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V.iv.1.A.3.c. Handling Issues Within Scope of a Claim | When an issue within scope of a claim is considered in a rating decision, explicitly address the within-scope issue in the Reasons for Decision.If the within-scope issue and the explicitly claimed issue
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V.iv.1.A.3.d. Using Diagnostic Terminology to Name Issues | When establishing issues for inclusion in the rating decision’s Decision section, use the diagnostic terminology provided by the medical examiner (or alternative medical evidence), as discussed in M21-1, Part V, Subpart iv, 1.C.7.b.If the diagnostic terminology used to describe the condition is different than the terminology used by the claimant on his/her application, include the terminology that the claimant used as a parenthetical note in the following fields on VBMS-R’s ISSUE MANAGEMENT tab:
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V.iv.1.A.3.e. Changes in DCs | The rating activity should not routinely change the previously assigned diagnostic code (DC) for a service-connected (SC) disability.The rating activity should update a DC only when it is part of the current claim, and
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V.iv.1.A.3.f. Avoiding the Use of Free-Text Contentions in VBMS-R | Avoid the entry of free-text contentions on VBMS-R's ISSUE MANAGEMENT screen to the extent possible. Use free-text contentions only when existing decisional entry functionality is otherwise insufficient to accomplish the necessary rating action. Reference: For more information on VBMS-R functionality, see the VBMS Rating User Guide. |
4. Evidence
Introduction | This topic contains information on the Evidence section of the Narrative, including
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Change Date | August 23, 2018 |
V.iv.1.A.4.a. Overview of the Evidence Section of a Rating Decision | The Evidence section is a listing of each piece of evidence considered in arriving at the decision, which may include but is not limited to
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V.iv.1.A.4.b. Generating the Evidence Section of a Rating Decision | The Evidence section can be generated by importing evidence listed in VBMS or can be manually created through user input in VBMS-R.Important:When importing evidence from VBMS, the Evidence section should always be checked for accuracy and completeness. |
V.iv.1.A.4.c. Guidelines for the Evidence Section of a Rating Decision | Use the guidelines in the table below when generating the Evidence section.
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V.iv.1.A.4.d. Establishing the Date of Receipt of Evidence | The date VA received evidence is often a factor when determining legal entitlement to benefits; consequently, decision makers must ensure the receipt date listed in VBMS is as accurate as possible for any evidence listed in a decision. If an earlier date of receipt is discovered, edit the document properties in the electronic claims folder to show the correct date. References: For more information on
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5. Basic Information on Reasons for Decision
Introduction | This topic contains basic information on the Reasons for Decision section of the Narrative, including
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Change Date | June 20, 2024 |
V.iv.1.A.5.a. Purpose of the Reasons for Decision Section | The purpose of the Reasons for Decision section is to concisely cite and evaluate all relevant facts considered in making the decision.Use the table below to determine what decision elements the Reasons for Decision section must discuss.
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V.iv.1.A.5.b. Reasons for Decision Section Narrative Formats | There are two basic Reasons for Decision section formats: a short-and a long-form rating narrative. The distinction between the short- and long-form narrative formats is based on the level of analysis and case-specific detail required in the Reasons for Decision section of the rating decision.The short-form rating narrative requires minimum explanation of the basic elements of the decision. It is characterized by standardized automated language and limited free text. The long-form rating narrative requires more detailed analysis and explanation of the facts of a case with reference to specific elements found in the evidence. The Narrative section is generated by automated language from VBMS-R, with the addition of free text.A rating decision may contain a mix of both the short-form narrative convention and the long-form.References: For more information on
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V.iv.1.A.5.c. Mandatory Use of VBMS-R Embedded Rules-Based Tools for Assigning Disability Evaluations | Use of the VBMS-R embedded rules-based tools, such as the Evaluation Builder, is mandatory. These tools generate adequate explanation of an assigned evaluation and the requirements for the next higher evaluation.Exception: Mental disorder evaluations generated by the Evaluation Builder are a suggestion and may be adjusted either one step higher or lower upon consideration of the evidence in its entirety.Reference: For more information on using the Evaluation Builder and other embedded tools, see the VBMS Rating User Guide. |
V.iv.1.A.5.d. VBMS-R ANALYSIS Screen Fields and Text Population | Following the entry of all information in the VBMS-R DDI screens, the following two, relevant text fields appear on the ANALYSIS screen for use in preparing the rating decision narrative:
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V.iv.1.A.5.e. Using VBMS-R to Produce Text for the Rating Narrative | The rating decision narrative is composed entirely of text entered in the REASONS FOR DECISION field of the VBMS-R ANALYSIS screen, including language that is
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V.iv.1.A.5.g. Requirement to Notify Claimant of Favorable Findings | Each notice of a decision affecting benefits must address any findings made by the adjudicator that are favorable to the claimant. Note: This requirement applies to decision notices issued on or after February 19, 2019. References: For more information on providing notice of favorable findings in a
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V.iv.1.A.5.h. Addressing Favorable Findings in the Rating Narrative | Rating decisions generated on or after February 19, 2019, must address, as a narrative element for each decided issue, any findings made by the adjudicator that are favorable to the claimant under 38 CFR 3.104(c). Use the table below to determine how to properly address and document favorable findings in the rating decision narrative.
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V.iv.1.A.5.i. General Language Standards for the Rating Narrative | Certain language standards apply for preparation of the rating decision narrative. Specifically, when populating the REASONS FOR DECISION field,
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V.iv.1.A.5.j. Summarizing Medical Evidence From a 38 U.S.C. 7332 Record | Medical records relating to drug abuse, alcohol abuse, infection with HIV, or sickle cell anemia require special protection and handling under 38 U.S.C. 7332.Summarize information from a 38 U.S.C. 7332 record that is directly pertinent to the issue in the Reasons for Decision section. Do not incorporate quotations from a 38 U.S.C. 7332 record.Example: If a Veteran claims to have been treated for an SC disorder and records show treatment for substance abuse instead, state simply that there is no evidence of treatment for the claimed condition without mentioning the actual object of treatment. |
V.iv.1.A.5.k. Danger of Paraphrasing | Paraphrasing in easy-to-understand language requires care because the paraphrase might
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6. Short-Form Rating Narrative
Introduction | This topic contains information about the short-form rating narrative, including
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Change Date | October 27, 2023 |
V.iv.1.A.6.a. General Information on the Short-Form Rating Narrative | The short-form rating narrative does not have to contain the entire explanation of the analysis or specifically cite each piece of the evidence; however, each element of the decision should be adequately explained. Use of VBMS-R generated language, glossary fragments, Evaluation Builder, favorable finding functionality, and limited free text will usually contain adequate explanation of the essential elements of the decision. |
V.iv.1.A.6.b. Including Free Text in a Short-Form Rating Narrative | In some cases, a limited amount of free text may be used to supplement the short-form rating narrative.Use free text in situations where it is
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V.iv.1.A.6.c. Short-Form Award | For most awarded issues, the short-form rating narrative is sufficient. Using text generated by selections made in VBMS-R, the embedded glossaries and tools, and limited free text, explain the essential components of the decision as listed in M21-1, Part V, Subpart iv, 1.A.5.a.Note: When awarding SC in the short-form narrative style, discussion of specific treatment in service or post-service is not necessary. Simply citing the legal basis for awarding SC and the symptoms that are the basis of the assigned evaluation is sufficient.References: For more information on
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V.iv.1.A.6.d. Example: Short-Form Award | Below is an example of a short-form rating Narrative awarding a claim for SC.
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V.iv.1.A.6.f. Example: Short-Form Denial | Below is an example of a short-form rating denial Narrative addressing the Veteran’s claim of direct SC.
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7. Long-Form Rating Narrative
Introduction | This topic contains information on the long-form rating narrative, such as
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Change Date | March 17, 2025 |
V.iv.1.A.7.a. Issues Requiring a Long-Form Rating Narrative | A long-form rating narrative must be used in decisions involving any of the following types of claims:
Notes:
Reference: For more information on what constitutes adequate analysis in a long-form rating narrative, see M21-1, Part V, Subpart iv, 1.A.7.b. |
V.iv.1.A.7.b. Adequate Analysis in a Long-Form Narrative Format | The long-form rating narrative format must be used in certain types of claims to more thoroughly and adequately discuss the reason a decision was made. In general, the narrative should
The reason for denial should be based on a review of the available facts and how they relate to the statutory and regulatory requirements for the benefit sought. The key factors involve
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8. References
Change Date | January 20, 2015 |
V.iv.1.A.8.a. Purpose of the References Section | The References section of the Narrative is automatically generated by VBMS-R. It refers the reader to 38 U.S.C., as well as the VA website, for the laws regarding VA benefits. |
Source: VA M21-1 Adjudication Procedures Manual, M21-1, Part V, Subpart iv, Chapter 1, Section A (U.S. government work, reproduced for reference). Browse all sections →