VA-Accredited VSO Representatives in Metro Richmond, VA

No. You may file your own claim directly with VA at no cost. VSO representation is optional but offers concrete advantages such as access to your electronic claim file (VBMS), procedural review windows, and continuity across future claims.

Accredited VSO representatives are prohibited by federal regulation from charging any fee on a VA benefits claim (38 CFR § 14.629). If a person calling themselves a VSO requests payment, report them to VA's Office of General Counsel.

Generally no. Under 38 CFR § 14.631(e), only one organization, representative, agent, or attorney is recognized at one time for a particular claim, with limited exceptions for specific claim issues delegated to a different individual.

For most claim-representation purposes, no. A POA remains in effect until you revoke it or appoint a new representative (38 CFR § 14.631). The only narrow exception is when income is being verified through an IRS data match, in which case the POA is valid for 5 years for that limited purpose.

A VSO is an accredited representative of a Veterans Service Organization, state DVA, or county veterans office, and may never charge a fee. An accredited attorney must be a member in good standing of a state bar and may charge a fee only after VA issues an initial decision (38 CFR § 14.629; 38 CFR § 14.636).

Check the official VA Office of General Counsel accreditation database at va.gov/ogc/apps/accreditation, or use the free representative search, which draws from the same OGC data.

Yes. Filing a new VA Form 21-22 with a different representative automatically revokes the prior POA, and your active claim continues processing without interruption (38 CFR § 14.631).

The POA legally remains in effect even if the specific rep is unreachable. The practical solution is to file a new VA Form 21-22 with a current accredited representative, which automatically supersedes the old one. You can verify who VA has on file through your VA.gov account or by calling 800-827-1000.

Yes. Accredited VSO representatives may prepare and file Higher-Level Reviews, Supplemental Claims, and appeals to the Board of Veterans' Appeals, all at no cost.

Accredited representatives are bound by VA's standards of conduct and the privacy protections in the Privacy Act and 38 U.S.C. § 5701. They cannot disclose your information outside the scope of representation without your consent.