How to Request Your VA & Military Records

The right record, the right form, the right office. This guide walks you through how to get your VA Claim File, DD-214, military medical records, service records, and unit After Action Reports. Every method here is free or low-cost, and we tell you exactly what to write so your request doesn't get bounced.

Not sure where to start? Use this fast filter.
  • Filing your first VA claim? You don't have a C-File yet. Skip to Section 2 (Service Treatment Records) and Section 4 (DD-214). Those are the records you'll want.
  • Already filed and waiting for a decision, or appealing a denial? Start with Section 1 (C-File), it's the single most important record for an appeal.
  • Just need your DD-214 for a benefit or job? Jump straight to Section 4.
FOIA vs. Privacy Act, this matters. Records about you (your C-File, your DD-214, your medical records) are technically Privacy Act requests, not FOIA. They're free, faster, and not redacted of your own information. Records about operations or other people (unit AARs, after-action reports, command histories) are FOIA requests. Using the wrong channel is the #1 reason requests get bounced or delayed.

Quick Comparison

If you only have a minute, this table tells you which form to use and where it goes. Each record is explained in detail below.

Record Form / Tool Where It Goes Wait Time Cost
VA Claim File (C-File) VA Form 20-10206 VA Evidence Intake Center 12-18 weeks Free
Military Medical Records eVetRecs or SF-180 NPRC (St. Louis) or VA 4-12 weeks Free
Service Records (OMPF) eVetRecs or SF-180 NPRC (St. Louis) 4-12 weeks Free
DD-214 milConnect (recent), eVetRecs, or SF-180 DPRIS or NPRC Instant-4 weeks Free
After Action Reports FOIA letter to branch Service branch FOIA office 1-12+ months Usually free

1. VA Claim File (C-File)

This is your most valuable record. It's everything VA used to decide your claims: applications, exam reports, rating decisions, internal notes, and evidence you submitted. You should request your C-File before filing any appeal. Most denials make a lot more sense once you can see what the rater actually saw.

How to request

  1. Download VA Form 20-10206 from va.gov/forms/20-10206.
  2. In Section I, enter your full name, SSN, VA file number (if you have one), mailing address, phone, and email.
  3. In Section III, check "Claims File (C-File)" and write: "Complete VA claims file (C-file), to include all C&P exam reports, rating code sheets, and all evidence of record."
  4. In Section IV, choose how you want it delivered (CD is best for large files. Some VA offices also offer secure download links).
  5. Sign with a wet (pen) signature. Typed signatures sometimes get rejected.
  6. Submit one of three ways, details below.

Online Fastest

Upload through VA QuickSubmit. Free account, instant confirmation.

Fax

844-531-7818. Get a confirmation page and keep it, that's your proof of submission.

Mail

VA Evidence Intake Center
PO Box 4444
Janesville, WI 53547-4444

If you have a pending claim or appeal, write "For pending claim, please expedite" in Section III. It doesn't always speed things up, but it costs nothing and sometimes works.
Wait time is real. VA processes most C-File requests in 12-18 weeks. Large files can take up to 12 months. Plan your appeal timeline accordingly, you only have one year from the rating decision date to appeal.

2. Military Medical Records (Service Treatment Records)

These are the records the military created while you were in, sick call visits, exams, immunizations, dental, mental health. They are not the same as the C-File, and they're held in different places depending on when you separated and whether you've filed a VA claim yet.

NEVER FILED BEFORE? Read this first. You don't have a C-File yet, that file only gets created the first time you file a claim. Your service treatment records are still with the military right now, not with VA. The good news: you do not have to request them separately before filing. When you submit your first claim at VA.gov, VA pulls your STRs from the Department of Defense automatically. You only need to request a personal copy if you want one for your own files, or if VA later says records are missing.

Where your records live

  • Already filed a VA claim before: Your STRs are usually inside your C-File. Request the C-File (Section 1 above), they'll be in the package.
  • Never filed: Your records are with the military or with VA's Records Management Center, the exact holder depends on your branch and discharge date. Don't worry about figuring out which, the eVetRecs system below routes your request to the right office automatically.
You'll need an ID.me account before you start. The updated eVetRecs system requires ID.me to submit a new request and to download your records when they're ready. (Status checks don't need login.) If you don't already have ID.me (same account VA.gov and IRS.gov use), set one up at id.me first to avoid getting stuck mid-flow.

How to request through eVetRecs

  1. Go to archives.gov/veterans/military-service-records and click "Request Service Records Online (eVetRecs)."
  2. Sign in with ID.me (create an account during the same flow if you need one).
  3. Fill out the wizard. Under "Type of records requested," check Medical Records. Bundle in Personnel Records too if you also want your service file, same request, no extra cost.
  4. Submit. You'll get a service request number, save it, you'll need it to check status or download your response.
  5. When records are ready, you'll get an email. Click the link, sign back in with ID.me, and download the response. Documents expire 30 days after the email is sent, so download promptly.
  6. Wait time is typically 4-12 weeks. Free.
The 1973 fire. A fire at NPRC destroyed about 80% of Army records for soldiers discharged 1912-1959 and about 75% of Air Force records for personnel discharged 1947-1964 (last names Hubbard-Z). NPRC reconstructs from alternate sources (morning reports, pay records, hospital admissions) but expect delays and incomplete files.

3. Service Records (Official Military Personnel File)

Your OMPF is your full personnel file: assignments, awards, training, evaluations, pay records, promotions, and disciplinary actions. It's separate from your medical records but uses the same request system, eVetRecs, which routes to whoever currently holds your file (typically NPRC).

How to request

  1. Use the same eVetRecs flow as Section 2 above. You'll need ID.me to sign in.
  2. Check the Personnel Records box in the wizard.
  3. If you want everything, write in the comments field: "Complete OMPF (Official Military Personnel File)."
  4. Submit. Free. Typically 4-12 weeks.
Records older than 62 years are archival. In 2026, that means anyone separated in 1964 or earlier. Family members and the public can request those records (small fee). For everyone else, only the veteran or next-of-kin can request.

4. DD-214 (Certificate of Release or Discharge)

The single most important document a veteran owns. You'll need it for VA disability claims, the GI Bill, VA home loans, state veteran benefits, military funeral honors, everything. There are three ways to get one. Try them in this order:

Path A, milConnect (Fastest, recently separated only)

Works for many veterans separated after roughly 2002 (Army) or 2004 (Air Force). Other branches have varying coverage.

  1. Sign in to milconnect.dmdc.osd.mil with DS Logon, CAC, or login.gov.
  2. Click Correspondence/DocumentationDefense Personnel Records Information (DPRIS)Personnel File.
  3. Download the PDF directly. Free, instant.

Path B, eVetRecs (Everyone else)

  1. Go to archives.gov/veterans/military-service-records and click "Request Service Records Online (eVetRecs)."
  2. Sign in with ID.me (create an account if needed).
  3. Fill out the wizard. When asked why you need the records, pick "Emergency Request" only if you genuinely have a deadline (funeral, urgent benefit application). It gets routed faster, but lying gets your file flagged.
  4. Submit. Save your service request number.
  5. When the response is ready you'll get an email, sign back in with ID.me to download (30-day window).
  6. 3-4 weeks. Free.

Path C, Standard Form 180 (Backup if eVetRecs has trouble)

  1. Download SF-180.
  2. Fill out, sign in ink, and mail or fax to NPRC: 1 Archives Drive, St. Louis, MO 63138 (fax 314-801-9195).
  3. 4-8 weeks. Free.
Once you have it, save it in three places. Cloud storage, USB drive, and a paper copy in a waterproof folder. The single biggest "I lost my DD-214" disaster is preventable. While you're at it, give a copy to a trusted family member.

5. After Action Reports & Unit Records

These are the hardest records to get but often the most valuable for stubborn claims. AARs document what your unit actually did, combat operations, casualty events, equipment exposures. They are often the single best piece of evidence for PTSD, TBI, and toxic-exposure claims when the VA says "no documented stressor" or "no proof of in-service event."

Three paths depending on the records' age and which branch

Path A, Records older than 25 years (National Archives, no FOIA)

  1. Identify the unit, dates, and operation as specifically as possible.
  2. For Army records older than 25 years, contact NARA's Modern Military Records Branch: archives2reference@nara.gov.
  3. For Vietnam-era and earlier, see archives.gov/research/military.
  4. Records 62+ years old (1964 and earlier in 2026) can be ordered online for a small fee.

Path B, Recent records (FOIA to the relevant branch)

Submit a FOIA request to the branch that owned your unit. Each branch has its own FOIA office. Use the table below or start at FOIA.gov.

Branch FOIA Office
Army Army HRC FOIA, 7701 Telegraph Rd, Suite 144, Alexandria, VA 22315
Navy Navy JAG FOIA, foiamiljus@navy.mil
Air Force HAF/ICIOD, 1000 Air Force Pentagon, Washington, DC 20330
Marine Corps HQMC FOIA
Coast Guard DHS FOIA portal

What your FOIA letter must include

  • Your full name, address, phone, email
  • The exact unit (e.g., "Bravo Company, 2nd Battalion, 327th Infantry Regiment, 101st Airborne Division")
  • Exact dates or a narrow window (a single mission beats "all of 2010")
  • The operation or event ("Operation Iraqi Freedom rotation, Forward Operating Base Falcon, June-November 2007")
  • A specific records ask: "After Action Reports, SIGACTs (significant activities reports), morning reports, and unit history for the period and unit named above."
  • A fee statement: "I am willing to pay up to $25 in fees. Please notify me if costs will exceed this amount."
  • Your signature

Path C, milConnect (very recently discharged)

Sometimes unit-level documents are accessible via milConnect's DPRIS for recent separations. Worth checking before you write a FOIA letter, sign in and look under Personnel File.

For PTSD and toxic-exposure claims: Pair the AAR with a Buddy Statement from someone who was there. The combination turns a "no documented stressor" denial into a strong record. A VSO can help you draft both.

Common Pitfalls (Read Before You Mail Anything)

1. Wet signatures matter, for paper forms only

If you're using SF-180 or any paper request route, federal records offices reject typed signatures more often than they should. Print the form, sign it in ink, then scan or fax. The five seconds of hassle saves you the eight weeks of resubmitting. (For the online eVetRecs flow, ID.me sign-in replaces the wet signature, no printing needed.)

2. Bundle your requests

On SF-180 or eVetRecs, you can ask for medical AND personnel AND DD-214 in one submission. Same fee (zero) and one wait period instead of three.

3. Don't confuse FOIA with the Privacy Act

Records about you go through Privacy Act channels (cheaper, faster, fewer redactions of your own info). Records about operations or other people go through FOIA. The C-File is Privacy Act. Unit AARs are FOIA. Filing the wrong one wastes weeks.

4. Save every tracking number

Every system gives you one. Without it, you cannot follow up. Take a screenshot or save the confirmation email the moment you submit.

5. Wait at least 90 days before nagging

NPRC explicitly asks you not to follow up before 90 days. Duplicate requests slow them down further and push your file to the back of the queue.

6. You can appeal a denial or partial redaction

Every agency has a 90-day window from the denial date to appeal. The appeal is in writing and goes to the agency's FOIA Officer. Cite the exemption you believe was misapplied and ask for a re-review.

7. Don't pay for what's free

Several private companies advertise "DD-214 retrieval services" for $50-$200. Every method on this page is free. Use them, not the middlemen.

This guide is for educational purposes only and is not legal advice. Forms, addresses, and processing times can change, verify current details at va.gov, archives.gov/veterans, and foia.gov. For personalized help with your records request or claim, find a VSO representative near you.

Related: VA Supporting Forms guide covers 20-10206 (personal records), 21-4142 / 21-4142a (private medical release), and the other forms used alongside a records request or claim.